Based on our long-term experience in teaching and in organizing language travels abroad we have carefully designed our language programs. The IIC-Terms & Conditions are the basis of the contract between you and IIC. They are set out to avoid misunderstandings and to contribute to your success.
This agreement is legally binding from the moment you send us back the completed registration form or when we confirm your booking in writing.
We require the whole amount for courses and accommodation to be transferred to one of our bank accounts at least three weeks prior to the course starting date. In case of short-term enrolments (less than three weeks before the course start) it is possible to pay the whole amount in cash, traveler’s checks or by credit card (plus surcharge) on the first day of the course directly at the institute.
Information and services
IIC is only liable for information and services covered by the current brochure which is valid during the course time and for information and services performed only by the IIC itself. IIC is not bound to information and services performed by third parties, especially by hotels. IIC is only bound to the information and services that have been actually confirmed by IIC itself.
Cancellation by the client
Cancellation by the client must be notified to the IIC office in writing. The day notification is received at the IIC office is the designated cancellation day. If the client cancels his booking, IIC reserves the right to charge cancellation fees for preparations previously completed. Depending on the day of receipt IIC charges the following cancellation fees which apply to the complete price:
- up to 21 days prior to the course starting date: 10 %
- between 20 to 14 days prior to the course starting date: 20 %
- between 13 to 7 days prior to the course starting date: 30 %
- within the last 6 days prior to the course starting date and
in the case of ‘no show’: 40 %
If the client requires booking amendments (e.g. concerning the traveling dates, course place, course type or accommodation) after the conclusion of the contract, IIC may charge an amended fee of USD 70.- (EUR 60.- / CHF 90.-). The IIC will be forced to charge the client for any costs arising from third parties (e.g. hotels) due to client booking amendments.
Services not claimed
For any services the client does not claim (due to his decision of an earlier return journey, due to sickness or other reasons or external factors not within IIC control), IIC is not bound to refund these services.